Shipping Policies
1. Processing Time
Orders are typically processed within 1–3 business days after payment is received. You will receive a confirmation email with tracking information once your order has shipped.
Note: Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
We offer standard and expedited shipping options at checkout. Estimated delivery times vary based on your location and the shipping method selected:
Domestic Shipping (within [your country]): 3–7 business days
International Shipping: 7–21 business days (depending on customs and local regulations)
Disclaimer: We do not guarantee delivery dates. Delays caused by carriers, customs, weather, or other external factors are outside our control.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location, order weight, and chosen shipping method.
4. Tracking Your Order
Once shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking info to update. If you have not received your tracking details, email us at sales@thirdeyemyco.com.
5. Lost or Stolen Packages
ThirdEyeMyco is not responsible for packages lost, stolen, or delayed after they have been marked as “Delivered” by the carrier. We recommend selecting a secure delivery address.
For delivery issues, please contact your local postal service first, then reach out to us at sales@thirdeyemyco.com if needed.
6. International Orders
Buyers are responsible for complying with local import laws. ThirdEyeMyco is not liable for delays, holds, or confiscations by customs. Refunds will not be issued for packages rejected or seized by customs.
7. Incorrect Shipping Information
Please ensure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at sales@thirdeyemyco.com — we cannot guarantee changes after the order is processed.
Contact Us
If you have any shipping-related questions or concerns, please email:
📧 sales@thirdeyemyco.com